You will surely be glad to read this blog as here you will come to know how to resolve the error ‘cannot open this file in your Family Tree Maker 2017 Software.’ The error is about the Windows system that creeps up on to the software. And if your FTM is not working properly and you are receiving an error message saying ‘cannot open this file or cannot be opened due to the older version of FTM,’ etc. Then here in this blog, you will be provided with the top-quality solutions, which are dependable to get the problems fixed.
You just got to follow the instructions given below Family Tree Maker 2017: –
- If you have an ancestry account; did you just recently upload your tree information to ancestry? If you yes, then you would have to clear all the files that are related to FTM and then download the tree from ancestry. This way you will have all your media files and tree files downloaded easily.
- If you have recently backed up files to an external drive, then you need to delete the existing files that are on your computer. Now place in your external drive to copy all your data, now you must import your Family Tree as a new tree. In case you have uploaded your Family Tree Maker file to ancestry, this will not let you lose any data.
- If you backed up FTM to your computer manually and in another location, now you don’t know where it is, then kindly delete the files are there and upload the backup from another location that is on the same computer.
We hope that the above mentioned steps will help you resolve the problem. But if you are unsuccessful in doing it then right away dial our techs at Family Tree Maker Support and get the service of proficient techs that are able to resolve all such issues within no time. Just to remind you that we charge for our services but if you are looking forward to free support then to avail the free service you would have to contact MacKiev or Ancestry as we now support or connections with MacKiev or Ancestry.
For Technician Support You Can Call Us Our Family Tree Maker 2017 software Toll Free Number +1-800-697-1474 .